Step 1: Test your outlet
Plug a socket tester into the outlet and switch it on. Two green lights or two amber lights with the white tester means it's grounded. Any other combination means send us a photo of the tester and we'll help.
Here is a short video on how to test your outlet with the socket tester https://www.youtube.com/watch?v=gB_osB6M808
Step 2: Test the product
- Our product tester: the simplest option. Get the Product Tester
- Continuity tester: any standard continuity tester will confirm the connection.
- Multimeter: follow this example video.
Still not sure?
Contact us with a photo of your socket tester reading and your setup, and we'll help you troubleshoot.